Patient Rights & Responsibilities

 
 

Thank you for trusting us with you and your family’s healthcare needs. If you have any questions about the information below, please don’t hesitate to reach out.

Your Privacy Matters
We take your privacy very seriously. Please ensure that your HIPAA forms are current and accurate. These forms specify who can access your private health information, who can pick up items for you, and who we can discuss your healthcare with. If you haven't filled out these forms or need to make any updates, please see a receptionist.

Patient Rights

  • As a patient, you have the right to:

  • Keep your medical records confidential

  • Participate in decisions about your healthcare

  • Discuss your condition(s) and all treatment options, including potential risks and benefits, with your provider

  • Choose your provider’s office

  • Access up-to-date information about your provider and the hospital they admit to

  • Receive referrals to specialists experienced in treating your condition

  • Get timely responses to your questions or information requests

  • Suggest changes to our policies or services

Patient Responsibilities

  • As a patient, you have responsibilities to:

  • Collaborate with your providers to make decisions about your healthcare

  • Communicate openly; let your provider know if you don’t understand your treatment or how to manage your condition

  • Provide accurate and complete information to your provider and their staff

  • Follow the agreed-upon directions and advice from your provider

  • Inform your provider immediately of any unexpected problems or symptoms

  • Consult your provider for referrals to non-emergency specialists or hospital care

  • See the specialists your provider refers you to

  • Present your insurance card and driver’s license before your appointment

  • Read and understand your insurance plan and benefits

  • Pay any applicable copays, coinsurance, and deductibles that are your responsibility